General FAQs
What is your time zone & office hours?
The ADHD Virtual Assistant is based in the United States and operates in the U.S. Central Time Zone. Email/office hours are 9:00 AM CT until 4:00 PM CT, Monday through Friday. Meeting availability is 10:00 AM CT until 3:30 PM CT.
Do you work with university/college students?
Yes! While I can’t do your assignments for you, college students benefit from weekly executive function support meetings with me. We review your week together and track assignment deadlines and other important responsibilities.
Students find the weekly meetings helpful for addressing procrastination, staying organized, and reducing academic stress
Do you accept Access to Work funding?
Yes! Email me if you need a quote for your Access to Work grant.
Do you accept service or product trades?
Sometimes! Surprise me.
Weekly Executive Function Support FAQs
What is your meeting rescheduling policy?
If you need to reschedule an executive function support meeting, we will find a new time for the same week or for the following week.
Do sessions refresh at the start of each month?
Yes, sessions refresh at the start of each month. Sessions from previous months expire, so be sure to utilize them!
Can I create a custom package or arrangement?
Yes. If you would like to customize your session lengths or meeting rhythm, contact me with the details of your desired arrangement.
How do I pay for my executive function support sessions?
Invoices are sent monthly via Stripe and can be paid via bank transfer or credit/debit card. If you would like the invoice to be issued on a specific date, please let me know, otherwise you will be invoiced on the 1st of each month.
Invoices are sent to your main contact email unless otherwise specified.
Our first invoice is to be paid before the start of your executive function support sessions. All subsequent invoices are charged automatically on the 1st of the month or another chosen date.
Is there a minimum monthly commitment?
You can work with me for 1 or 100 months. There is no minimum monthly requirement. Many of my client say they notice the benefits of our sessions after 1-2 months of meeting weekly.
Executive Assistant Support FAQs
How do you track your time?
As I work through assigned tasks and projects, I keep track of the time it takes me to work on each task using a time-tracking app, Toggl.
How do I keep tabs on progress?
We use the task management software of your choice if you currently have one. Otherwise, I will create a space for you in my preferred task management app, ToDoist, and add you to it.
How does invoicing and payment work?
Invoices are issued the 1st of every month, or another agreed upon date, with a minimum of 10 hours per month. Payments are processed via Stripe.
Do support hours refresh each month?
Yes, virtual assistant support hours refresh at the start of each month, or whenever your chosen recurring date is.
How do I delegate tasks to you?
You can send me new tasks via email, we can discuss them during a meeting, or you can add them into our shared task manager.
If you opt for the latter, you will assign the task to me within the task management software we use, so I recieve a notification about the new task.
Do I have to commit to a long-term partnership?
You do not have to make a long-term commitment to work with me. We can work together on short-term projects if that is what you need.
If you are looking for a long-term assistant, I offer a 30-day trial to make sure we work well together.
Do I need more support than a single assistant can provide?
Often, having one assistant is enough for solo, online business owners to “do it all”.
However, sometimes we encounter a project where the most strategic choice is to bring in another contractor so we can have the best possible result with the help of an expert. For example, when a client wants to run ads, we contract with an ads expert. Or, for podcasts, we work with an outside podcast editor.
If we ever need to temporarily or permanently add a member to our team, I can help manage communication and projects with the other team members. You don’t need to manage multiple people alone - I’ve got your back!