Terms of Service

Non-Disclosure Policy

All my work with you is confidential regardless of the paperwork, and any of my business partners have signed an NDA with me. If you would like an NDA for our work together, please send me an email at sly.stark.va@gmail.com.

Delivery of Sessions

  • Executive Function Support Sessions are 50 minutes long and are delivered remotely.

  • Session cancellations: Please cancel or move meetings with at least 1 business day notice whenever possible. If you cancel with shorter notice, I reserve the right to consider the session as delivered. I will do my best to be flexible and accommodate in emergency situations. The majority of my work is pre-arranged with busy clients like you, which means that it’s typically not possible to fill a slot on short notice, and short-notice cancellations result in a meeting spot going unused.

  • Sessions refresh at the time of your automated invoice payment.. Unused sessions do not rollover into the next month.

  • At the start of our work together, we will choose recurring times to meet. You will be given a link to schedule meetings outside of our recurring meeting times, as well. 

  • You may choose your own mix of recurring meetings and impromptu meetings.

  • The ADHD Virtual Assistant is based in the United States and operates in the U.S. Central Time Zone. Meeting availability is between 9:30 AM CT and 3:30 PM CT.

Recurring Charge Policy

By purchasing Monthly Executive Function Support Sessions, you authorize The ADHD Virtual Assistant to initiate automated withdrawals/charges to the bank account and/or debit/credit card provided. You understand that this authorization for automatic withdrawal will remain continuous until you choose to cancel. You understand The ADHD VA may attempt to withdraw your payment again if the initial debit fails. You agree to promptly update us with changes to your contact and/or banking information.

Service Cancellation Policy

In the event that it becomes necessary for you to cancel your membership, you acknowledge that you may cancel your membership at any time. Cancellation requests may be submitted by email at sly.stark.va@gmail. Cancellation will become effective before your next draft date. For example, if you cancel on the 15th, you will not be charged on the 1st of the next month.

Service Refund Policy

Due to the nature of the Executive Function Support Sessions, refunds are not available unless other indicated by The ADHD Virtual Assistant.

Rate Adjustment Policy

You understand and agree that The ADHD Virtual Assistant reserves the right to modify service fees at its discretion. In the event of any such fee adjustment, The ADHD VA shall provide no less than thirty (30) days' prior notice, which will be communicated through email. If you do not accept the revised rate, you may cancel your service subscription prior to the effective date of the new rate, pursuant to the Cancellation Policy.